MM Book

When is mediation most effective? When maintaining a workable relationship is important and necessary to both parties Tensions, emotions and stress are affecting communication and/or the ability to maintain a workable relationship Parties have tried to resolve the problem and doubt they have the ability to work things out on their own Both parties enter into mediation voluntarily and agree to sign a confidentiality agreement One or both parties feel uncomfortable confronting the other without someone impartial present Both parties cannot avoid the conflict situation ie they work, study or live together Emotional elements complicate the problem eg anxiety, distress and anger As a result of the conflict, actions by parties are impacting others One or both parties wish to avoid formal proceedings When parties understand that mediation is not a mechanism for apportioning blame or dispensing disciplinary sanctions The two parties (or more) coming to mediation have the power to resolve the i